Privacy Policy and Terms of Service

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 Privacy Policy

Phoenix Staffing Solutions ("Company," "we," "us," or "our") is committed to protecting the privacy of users ("you," "your") who use our online booking website ("Site"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you book staffing services through our platform.

• Personal Information: Name, email, phone number, facility name, job title, and booking preferences.
• Booking Details: Requested shift types, staffing roles, preferred rates, location, and scheduling information.
• Technical Information: IP address, browser type, device information, and cookies.

• To process service requests and bookings
• To provide customer support and communicate updates
• To send confirmations, invoices, and service-related notices
• To analyze site traffic and improve our platform
• To comply with legal and regulatory requirements

We do not sell your personal information. We may share data with:

• Internal Phoenix Staffing Solutions team for scheduling and support
• Payment processors (e.g., Stripe) for secure transactions
• Legal authorities if required by law

We implement commercially reasonable technical and organizational measures to protect your personal information against loss, misuse, or unauthorized access.

You may:

• Request access to your personal data
• Request corrections or deletion
• Opt out of marketing communications

If you have questions or requests regarding this Privacy Policy, contact us at: Email: Support@phoenix-staffing.com

By accessing or using the Phoenix Staffing Solutions booking website, you agree to comply with these Terms of Service. If you do not agree, please do not use our services.

Facilities may use this platform to:

• Request specific contractor roles (CNA, LPN, RN, etc.)
• Indicate rate preferences and availability
• Submit staffing needs and schedules All booking requests are subject to availability and confirmation by Phoenix Staffing Solutions.

• All payments are processed securely through Stripe or another approved payment processor.
• Some services may require pre-payment or deposits prior to contractor dispatch.
• Refunds for cancellations or no-shows are governed by our internal cancellation policy.

Facilities agree to:

• Provide a safe working environment for contractors
• Accurately describe staffing needs and shift details
• Notify us promptly of changes, cancellations, or concerns

Phoenix Staffing Solutions connects facilities with independent contractors. Contractors are not employees of the facility or of Phoenix Staffing Solutions unless otherwise agreed in writing.

We are not liable for:

• Delays or interruptions in service due to third-party platforms
• Incidents involving contractors unless due to gross negligence on our part
• Information input errors made by the user

We reserve the right to update these Terms at any time. Continued use of the Site after changes constitutes acceptance.

These Terms are governed by the laws of the State of [Insert State], without regard to conflict of law principles.